Innovation and Technology

The Department of Innovation and Technology is responsible for leading the Village’s technology innovation strategy to advance the Village’s technology footprint and enhance the digital quality of life. The role of the Innovation Director is to solve organizational, service delivery and/or community issues through the analysis of current processes and procedures, application of technology and expected outcomes. The goal is to:

• close experience gaps where the Village fails to meet expectations; and
• maximize organizational resources (financial, human, materials, information) during service delivery; and
• look for future service models and collaboration opportunities.

The Director acts as the organizational “entry portal” to exploring new concepts and launching new initiatives. Therefore, the Director works across Village departments and proactively engages with diverse constituencies to formulate creative solutions. The Director identifies new systems of deploying government services through innovative use of technology and appropriately exerts influence in order to encourage and build organizational business capacity.