Emergency Medical Services

The EMS Division is responsible for all matters dealing with the Department's delivery of Advanced Life Support - Paramedic services to the community. The Division is headed up by Lieutenant/Paramedic Benny Yee
All firefighters up through the Lieutenant Rank are licensed paramedics.
Click here to view the Department's HIPAA policy.

Request for Records

Requests for Medical Records:
Northwest Community Hospital
Attention: EMS Office – Records Request
800 W. Central Road, Arlington Heights, IL 60005
(847) 618-4480

Requests for Billing Information:
Andres Medical Billing
3343 N. Ridge Avenue, Arlington Heights, IL 60004
(847) 577-8811, ext. 223

CPR Information

Cardio Pulmonary Resuscitation (CPR) can make the difference between life and death during an emergency incident such as heart attacks and drowning. The Lake Zurich Fire Department recommends that every member in your home know CPR. 
On-site training for businesses, schools, day cares, church organizations, and community functions are offered through the department. Please contact Benny Yee for further information.

Calling 911 and Emergency Medical Dispatch

Calling 911 is sometimes misunderstood. When calling 911 for a medical emergency, our telecommunicators are trained Emergency Medical Dispatchers. Emergency Medical Dispatch (EMD) is a system to not only help citizens provide first-aid if possible but is also designed to provide the responding paramedics with valuable information.