Support Services Division

Law Enforcement Accreditation

The Commission on Accreditation for Law Enforcement Agencies (CALEA), was formed in 1979 to establish a body of standards designed to:
  • Increase Law enforcement agency capabilities to prevent and control crime.
  • Increase agency effectiveness and efficiency in the delivery of law enforcement services.
  • Increase cooperation and coordination with other law enforcement agencies and with other agencies of the criminal justice system.
  • Increase citizen and employee confidence in the goals, objectives, policies, and practices of the agency.
In addition, the Commission was formed to develop an accreditation process that provides law enforcement agencies an opportunity to demonstrate voluntarily that they meet an established set of professional standards. The Commission began accrediting police agencies in 1986.

The Lake Zurich Police Department was first accredited in 2003.  The Department was reaccredited by the Commission in 2006, 2009, 2012 and 2015 demonstrating continued compliance with the Standards.

The Lake Zurich Police Department administers and maintains a police records system which efficiently, effectively and accurately records and processes reported complaints/calls for police services. This unit utilizes police records management computer software to record and retrieve information which aids in the investigation of crimes; the planning of selective enforcement and preventative patrol; and assists the Department’s Command Staff in reaching decisions regarding department staffing levels and utilization of other department resources.


 The Communications Center of the Lake Zurich Police Department is staffed by a Director, Supervisor and eleven full-time telecommunicators who serve the residents of Lake Zurich.  The personnel assigned are responsible for answering administrative and emergency telephone lines as well as all 911 calls for the Lake Zurich, Hawthorn Woods, Kildeer, Island Lake, Tower Lakes and Wauconda Police Departments as well as the Lake Zurich Fire Protection District and Wauconda Fire District.