Why is my water meter being replaced?

Water meters must be replaced every 17 to 20 years.  The ability to register water consumption of a mechanical meter declines .5% (half percent) year over year. In comparison, smart meters do not loose accuracy, but have limited battery life, requiring replacement after about 20 years. 

While replacing the water meters, the Village is investing in its infrastructure and upgrading technology to an Automated Meter Reading (AMR) system that will provide enhanced customer service, including quicker detection of water leaks in the home, and other benefits.

Show All Answers

1. What am i paying for on the water bill?
2. Why is my first bill with the new meter so high?
3. Why is my water meter being replaced?
4. Who is installing the new water meter?
5. What is involved with a typical installation?
6. Is there a charge for the new meter or installation?
7. How long can I wait to schedule my appointment?
8. How do I know that my reading is accurate?
9. After meter replacement, should I flush my premises?
10. Will my water bill increase?
11. How does Automated Meter Reading (AMR) Work?
12. What is AMR?
13. Will my information be secure?
14. Will the transmitter radio frequency interfere with my television or phones?
15. Does Automated Meter Reading (AMR) have any other benefits?
16. How do I access to the online water consumption portal?
17. Why is the usage history missing from my bill?
18. Where can I ask questions or share concerns?